Facemax – Privacy Policy

This Privacy Policy explains how Facemax (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our mobile application (the “App”).

By using Facemax, you consent to the practices outlined in this policy.

1. Information We Collect

a) Personal Data You Provide

When you use Facemax, you may provide:

Photos of your face (front and side profile)
Account information (if login is required in future updates)

b) Automatically Collected Data

We may collect:

Device type and operating system
App usage data (e.g., screens visited, feature interactions)
Time and date of access

This data is anonymized and used to improve the app’s performance and user experience.

2. How We Use Your Information

We use your information to:

Provide personalized facial ratings and improvement tips
Process uploaded photos using third-party APIs (OpenAI and Face++)
Display a visual history of your uploads and feedback
Show progress through educational guides
Improve and maintain app functionality
Comply with legal obligations

We do not use your photos for training any AI models or third-party analytics.

3. Facial Data and Third-Party APIs

Your photos are used solely for providing feedback and are not shared beyond:

OpenAI API (for generating insights)
Face++ API (for facial analysis)

These APIs process facial features temporarily and return the required data to us. We do not store their responses beyond what is needed to show feedback.

4. Data Storage and Security

All photos are securely stored using Firebase with industry-standard encryption.
Only you can view your uploaded photos within the App.
We implement appropriate security measures to protect against unauthorized access or disclosure.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to:

Access your personal data
Request deletion of your data (including facial photos)
Correct inaccurate data
Request data portability

To exercise these rights, email us at contact@facemaxapp.com. We will respond within 30 days.

6. Children’s Privacy

Facemax is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we’ve collected data from a minor, contact us immediately and we will take appropriate action.

7. Data Retention

We retain your personal data (including images) only for as long as you use the app or until you request deletion. You may delete your account and data at any time by contacting us.

8. International Data Transfers

Your data may be stored and processed on servers located outside your country of residence. By using the app, you consent to such transfers, provided appropriate safeguards (such as standard contractual clauses) are in place.

9. CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect
Request deletion of your data
Opt-out of data selling (we do not sell your data)

You or your authorized agent can make a request by emailing us.

Under the General Data Protection Regulation (GDPR), our lawful basis for processing your data is your consent and performance of a contract (i.e., providing app services). You may withdraw consent at any time.

11. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we’ll notify you within the app. Continued use of Facemax after changes means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

📧 contact@facemaxapp.com